Archive for January 31, 2012

Council fined for data breaches

Midlothian Council has been fined £140,000 for sending sensitive personal data about children and their carers to the wrong people.

It is the first Scottish organisation to be served with such a penalty by the Information Commissioner’s Office.

The local authority made errors in sending out data on five occasions.

In one case, personal papers about a child and its mother were read by the woman and not her former partner who they were intended for.

The woman made a complaint to her social worker.

Another incident involved documents relating to the status of a foster carer.

They were sent to seven healthcare professionals, none of whom had any reason to see the information.

‘Serious upset’

The breaches happened between January and June last year.

The Information Commissioner’s Office said its investigation found that all five breaches could have been avoided if the council had put adequate data protection policies, training and checks in place.

Assistant commissioner for Scotland, Ken Macdonald, said: “Information about children’s care, as well as details about their health and wellbeing, is some of the most sensitive information a local authority holds.

“It is of vital importance that this information is protected and that robust policies are followed before it is disclosed.

“The serious upset that these breaches would have caused to the children’s families is obvious and it is extremely concerning that this happened five times in as many months.”

Arm Holdings profits up over 40%

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ARM Holdings

Last Updated at 31 Jan 2012, 11:30 ET

*Chart shows local time

ARM Holdings intraday chart

Arm Holdings, which designs chips used in smartphones such as iPhones, has seen its profits rise after agreeing more deals to licence its designs.

The firm’s pre-tax profits rose 42% to $49.7m (£31.4m) in the last three months of 2011 compared with the same period in 2010.

A record 2.2 billion chips using Arm technology were shipped in the period.

For the whole of 2011, Arm Holdings’ pre-tax profits rose to $156.9m, up 42% from 2010.

“In Q4 and throughout 2011 Arm has seen strong licensing growth, driven by market-leading semiconductor companies increasing their commitment to Arm technology, and more new customers choosing Arm technology for the first time,” said chief executive Warren East.

“We have also seen our royalty revenue continue to grow faster than industry revenues as the Arm Partnership gains share in our target markets.”

The firm agreed 25 new licenses in the three months to the end of December 2011, including a deal with networking semiconductor company, LSI.

Analyst reaction to the results has been positive.

“Against a weak industry backdrop, Arm’s core business royalty revenue accelerated 23% year-on-year versus 20% in the third quarter, which we believe reflects the strength in ordering for smart-phone components in the third quarter results of semi[conductor] companies,” said Gareth Jenkins at UBS.

Competing chips

iphone 4S billboard

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The Cambridge-based firm faces new competition from Intel which released its updated Medfield processor this month.

The Medfield processor is made to be used in smartphones and its design uses less energy than the processors that Intel usually makes, which are aimed at desktop PCs.

Mr East told the BBC on Tuesday that he was not particularly worried by Intel’s planned expansion into Arm’s mobile chip market.

“Intel are, of course, very strong in PCs and sell several hundred million chips every year, but last year Arm partners shipped almost eight billion chips and that’s a measure of Arm technology being used in a much wider range of products,” he said.

Last year Arm shares jumped after Intel’s long-term partner, Microsoft, announced it would start to design mobile applications around the Arm chip architecture.

Arm shares rose 7% in London on Tuesday after the results were released.

Article source: http://www.bbc.co.uk/go/rss/int/news/-/news/business-16809225

Dixons Retail chief joins Apple

John BrowettApple said John Browett would bring “incredible retail experience” to the company

The chief executive of Dixons Retail is leaving the electrical goods firm to join technology giant Apple.

John Browett, who joined Dixons in 2007, will take over as senior vice president of retail at Apple in April.

Dixons, which owns Currys and PC World, has been loss-making in the last couple of years and has focused on improving customer service and refitting stores.

Apple said Mr Browett would be responsible for the expansion of Apple stores around the world.

“Our retail stores are all about customer service, and John shares that commitment like no-one else we’ve met,” said Tim Cook, Apple’s chief executive.

According to research group Canalys, Apple overtook Hewlett-Packard in the fourth quarter as the world’s biggest seller of PCs, boosted by demand for its iPads.

Sebastian James will replace Mr Browett at Dixons, where he is currently group operations director.

Article source: http://www.bbc.co.uk/go/rss/int/news/-/news/business-16808668

Bombing survivor’s disability app

Disabled access signWheelchair-users complain that many parts of London remain inaccessible

A severely injured survivor of the 7/7 bombings has created a smartphone app to help people with disabilities travel around London more easily.

Daniel Biddle lost both his legs, spleen and left eye after a bomb exploded on a tube train in July 2005.

His Ldn Access app details step-free access, ramps and usable toilet facilities at thousands of venues.

Mr Biddle says he created it after finding that his wheelchair had made many venues become inaccessible.

“What happened on 7/7 robbed me of the ability to just go anywhere,” he said.

“I can think of numerous instances where I’ve stopped somewhere to use the toilet or gone to a restaurant only to find it is impossible. There is such a lack of useful information for people in a wheelchair, those with learning difficulties or people with a visual or hearing impairment.”

Icon controls

Venues covered by the program include hotels, theatres, restaurants, pubs and attractions.

The app was created with the help of Mr Biddle’s friend Tobi Collett.

It works by using location-based technology to pinpoint where a user is, providing intuitive icons and simple terminology to make their choices from, breaking down bigger categories such as restaurants into smaller specific ones such as Chinese or Indian.

Daniel BiddleDaniel Biddle was in the same Tube carriage as one of the 7/7 bombers

Tapping the icons brings up the information needed to make an informed choice as to whether a destination will meet the needs of the user’s disability.

Mr Biddle said: “We made the app very intuitive because someone with dexterity problems, or arthritis in their hands, may not be able to type out long words. It’s just a simple push on a simple icon.”

The app also contains a section devoted to the Olympics, with accessibility information for each venue and nearby places to visit.

It also works offline, meaning even being underground on the Tube is no barrier to knowing where it is possible to get off easily.

Improved access

The two friends first came up with the idea nearly a year and half ago, after which they provided the necessary information to a professional coder.

“We had to identify which venues we wanted to list based on location and accessibility, then use each venue’s website and a telephone access audit where necessary,” said Mrs Collett.

“To double check we then took to the streets and visited random locations listed in the app.”

The program differs from other related apps on the market, including Parking Mobility and Toilet Map, because it is not limited to specific tasks such as where to find a disabled parking bay or an accessible public lavatory.

Instead there it offers a wider range of access information covering everything from bingo halls to the Wembley Arena.

London Access screenshotThe developers have plans to offer accessibility apps for other UK cities

The Leonard Cheshire Disability charity is already involved with another app – Do Some Good – which allows people to rate the accessibility of their local High Street, but it welcomed the idea of other developers offering associated software.

“A directory of accessible places is a very useful tool. 40% of disabled people that we surveyed reported they’d had difficulties using shops and services in the past year,” said Guy Parckar, the organisation’s campaigns manager.

At present Ldn Access only works on Apple’s iOS devices after becoming live last night on the tech firm’s App store.

But Mr Biddle and Mrs Collett hope to reinvest money earned from downloads to create versions for Blackberry, Android and Windows Phone, as well as similar programs for other cities across the UK.

“With this app we hope to use the latest technology to change people’s mindsets and show how the disability isn’t the problem, the lack of access is the problem,” said Mr Biddle.

“Technology can be great for improving independence and we hope this allows the disabled to decide what they want to do, and just go out and do it.”

Article source: http://www.bbc.co.uk/go/rss/int/news/-/news/technology-16799242

Help offered to Megaupload users

Megaupload in courtMegaupload’s owners are being held in New Zealand

Users affected by the closure of Megaupload have been offered legal help to retrieve their data.

A website has been set up to assist former members of the site to contact the Electronic Frontier Foundation in order to start co-ordinated action.

The EFF has criticised the US government for acting “without warning” when it closed the site this month.

It is understood that the data, which is shared across many servers globally, will be held for at least two weeks.

The support site – megaretrieval.com – has been set up by storage company Carpathia, which provides hosting services for some of Megaupload’s content.

“Although Carpathia does not have, and has never had, access to the content on Megaupload’s servers, the hosting provider wants to assist lawful users of the Megaupload service by promoting EFF and its non-profit legal services,” Carpathia said in a press release.

Chief marketing officer Brian Winter added: “We support the EFF and their efforts to help those users that stored legitimate, non-infringing files with Megaupload retrieve their data.”

Julie Samuels, staff attorney for the EFF, said it was important that Megaupload users’ voices were heard.

“EFF is troubled that so many lawful users of Megaupload.com had their property taken from them without warning and that the government has taken no steps to help them,” she said.

Article source: http://www.bbc.co.uk/go/rss/int/news/-/news/technology-16812452